THE HUMANITY HUB
What is it?
The Humanity Hub is a service centre at which we address the holistic needs of Troopers, starting with the basics to help them feel dignified (like clean clothes, toiletries, and something to eat) and extending to a full range of services tailored to their individual needs:
- outreach and consulting
- medical, addiction and psychiatric referrals
- identification documents
- grant applications
- referrals within our network of social service providers
- family mediation and reunification
- job preparation and facilitation
- accommodation placements
- skills training and group work sessions
- transport arrangements
- assistance with legal issues
- ongoing support and mentoring.
Our compassionate psychosocial development team works with every client individually using our CAST Model.






The Humanity Hub is situated at 66 Newmarket street, Woodstock and is open to beneficiaries by appointment on Mondays and Thursdays from 8.30–3. This is the address at which we accept donations of clothing, shoes, toiletries, non-perishable food, and any other household items.
We are so grateful to Swindon Property for accommodating us in their premises.

We are proud to have the support of Community Chest, Ladles of Love, and Mini Meltdown.
MEET THE TEAM


Kerry Hoffman
founder and executive director

Caryn Gootkin
fundraising, marketing and advocacy manager

Tasneem Hoosain-Fielies
psychosocial development manager

Chevone Petersen
consultant providing governance, admin and communications support

Moeshfiqah Bosch
office manager

Farouq Faziq
fieldwork assistant
Our Souper Squad project
Khulisa Social Solutions have included us in a large government funded stipend project that employs 500 homeless people across several non-profit organisations in Cape Town. We are so grateful to them for inviting us to be part of this pilot initiative.
Thanks to Khulisa, we now employ a team of 25 (5 supervisors and 20 workers) Troopers who chose the name Souper Squad to refer to their group. The squad work on community upliftment projects in the greater CBD area. Each Troopers is on their own CAST journey and they strengthen their personal work through paying it forward.


We have recently received funding to employ 25 troopers who are on their CAST journey, enabling us to work with them daily on their paths to independence. This newly launched Souper Squad project pays each team member a stipend to work on projects for communities and institutions needing help to improve their neighbourhoods and facilities – think gardening, painting, clean ups, makeovers, youth engagement … the possibilities are endless.
Journalist Telford Vice wrote a beautiful article in the Daily Maverick about the work The Souper Squad has done in The Bo Kaap Helpers Garden.

The Hope Exchange has a halfway house for previously homeless men who are now employed. Several of our Troopers live in their Geoff Burton House and became aware that the garden in front of the residence needed some love and attention.
The Bo-Kaap Helpers Garden
One of the Troopers in the Souper Squad read an article about a community garden aimed at supporting the youth and elderly in the area. He realised they needed help and that this could be the Souper Squad’s next project.
They moved in and started clearing out the space and preparing the beds for the seedlings. They have painted, planted, cleared, cleaned, and crept into the hearts of the community.
I am overjoyed with emotion right now. The Souper Squad came into my life when I most needed to be surrounded by kindness and humane beauty. I have been struggling for a while with many human challenges and now I am in a far better emotional state. Shukran to all at Souper Troopers.”
Meet some of the Troopers
Who are Troopers?
Troopers are homeless people who have come to The Humanity Hub to improve their lives. In telling their stories, we have not used their real names to protect their privacy.
Adam’s big catch
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Demolishing elderly isolation
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A Birth that Gave Life to No Identity
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64 – We ADVOCATE for THIS Number
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Homeless not hopeless
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Moving forward and upward
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The Revolving Door
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Kicking addiction to the kerb
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Admittance, the First Step to Sobriety
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Exit Plans – The Stumbling Block for GBV on the Streets
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Tearing Up the Streets of Hope AND Desolation
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Friendship – the Essence of Life
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Lighting the Way Home
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Helping homeless clients find employment through collaboration
Many say, “just find a job” when coming across someone begging on the street. The stained face and...